Returns

 

Easy Returns & Exchanges

If you're not satisfied for any reason, return the unused product within 60 days of delivery for a full refund minus shipping costs. Products must be in the condition you received them with all tags and packaging intact.

To initiate a return or exchange, please follow these simple steps:

  • Request an RMA # (Return Merchandise Authorization Number) by emailing info@kadriclothing.com with your (1) full name, (2) order number, (3) reason for your return, and (4) the item name and quantity you would like to return.

  • Write your RMA # on the mailing label. All returns MUST be accompanied by an RMA # or they will not be accepted - the RMA # allows us to provide you timely and effective customer service.

  • Include a copy of the RMA # form with your return/repair.

  • We will provide an address for your return; please insure the package for your protection.

Once your return is received and inspected by our warehouse staff (please allow 5-7 business days for your return to process), we will process your refund and apply a credit to your original method of payment. Depending on your credit card company, it may take 3-5 business days after your refund is processed for it to post to your account.

If you are seeking a size exchange, please indicate in your original email the size you are sending back, and the size you are requesting. Once your exchange is received and inspected, we will notify you of your new shipment.